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With Taco Bell's new breakfast menu, I thought this would be appropriate. IamA Taco Bell Shift Leader. AMA!

May 28th 2014 by TheTacoBellGuy • 70 Questions • 436 Points

I've been working at Taco Bell for about a year and a half while attending college. I'm here to answer all of your Taco Bell questions, as well as questions pertaining to anything else!

My proof: http://imgur.com/NoEgYu3

Not sure why you'd care, but I have a YouTube channel! You can hear me talk and.... stuff. Plus I could lose my job! https://www.youtube.com/channel/UCmMxv1XeOlxYFXHZEde0IkA

Q:

Is it true that the Cina twists are just deep fried rotini pasta?

A:

Yes!!! We get these large bags of them. Once fried, they puff up to the familiar look and we put cinnamon sugar on them!


Q:

Wait, I get that they might be pretty flat and hard and resembling pasta when they're un-cooked, but are they literally pasta?

A:

They are literally pasta. The item isn't sold as pasta to us, and we don't order pasta whenever we have to order more products. But that is literally what it is. Just pasta.


Q:

mind is blown

A:

It was a big shock to me as well...


Q:

That sounds like an experiment from home! Neat-o!

A:

It would definitely be possible!


Q:

soak them in Bunn water and mix them with nacho cheese, makes for a delicious snack ;D

A:

Hmmm. I will have to try that!


Q:

Growing up I was the biggest fan of the chilito which went away, then came back as the chili cheese burrito, then went away and now is back but its twice the price and half the size of grillers. How the heck to I get a big fat chili cheese burrito? Is there some code word or something? PLEASE HELP ME GET MY CHILITO BACK!

A:

The chili is a limited time only item! It isn't the most popular thing, so they hardly ever bring it back! But, I would say the best way to get a thicker burrito is to ask for extra chili. It'll run you about 40 cents extra, but it may be the only way!


Q:

I seriously need to know why the hell the Cheesy Bean and Rice burrito was discontinued and if there is someway that I can "rearrange" a different menu item to dupe it. I'm still going through withdrawals!

A:

Okay, I'm gonna help you out.

Step 1: Go to your local Taco Bell and order a Bean Burrito.

Step 2: Tell them to hold the Red Sauce and the Onions (unless you like that stuff)

Step 3: Ask them to add Nacho Cheese and to take the cheddar cheese off and add 3-Cheese instead.

Step 4: Ask to add Rice.

Step 5: Ask to had Jalapeno sauce.

This will get you something very similar to those burritos... It may cost a little extra, but it could be worth it in the end!


Q:

OH. MY. SWEET. JESUS. I now owe you my first born!! Thank you!!!!!

A:

You're welcome! Hopefully it tastes just as good as they used to!


Q:

Have first borns always tasted good?

A:

.... I think you and I both know the answer to that.


Q:

My go to taco bell food item would have to be the steak quesadilla. What's your favorite thing from taco bell?

A:

Ohhhh this is tough.... I have worked there for so long that everything just doesn't appeal to me. But, if I had to choose something from there, it would either be the chicken quesadilla or the cheesy gordita crunch. Both are quite good.


Q:

Thanks for the ama and all that you do for the good of mankind.

Can you enlighten us on your worst customer experience?

Do you guys have the ingredients on hand to make "limited time only" items? It surprises me to think that the chicken flat bread is too expensive to keep around. I miss it. . 1/2lb beef and potato burrito was a classic too. That sour cream.

A:

I appreciate the thanks!

The worst customer experience I ever had was with a drunk man. He came through the drive through and passed out while ordering! So, we yelled into the mic to wake him up, and he passed out 2 more times while ordering. He finally pulled around to the pay window, hit the wall 3 times, and passed out while paying. So we parked him and made him wait on his food, when in reality we called the police on the guy. It was funny, but pretty scary in its own right.

And no. We don't have some of the items. It's usually the sauce that we get rid of. We keep the obvious things; chicken, beef, all that jazz. But we usually get rid of the sauces that go on certain items.


Q:

Wow! Ending world hunger AND fighting crime at the same time! Thanks TacoBellGuy, you ARE the bestest.

A:

It's what I do! :D

Well.... That and make tacos.


Q:

Why is the cheesy gordita cruch soooo good? Why?????

A:

I don't know! It is probably my favorite thing on the menu.... It's probably because it has so much cheese.


Q:

Can I get a Cheesy Gordita Crunch with beans instead of meat or is that just too fucked up?

A:

Of course you can! Taco Bell supports vegetarian diets, so you can substitute beans for beef on any item free of charge!


Q:

every time i attempt this they hold the meat, then ADD the price of beans to my order. not cool.

A:

Well you tell them that there is a Sub Bean for Beef button located on the "More Modifiers" section. Blow them away and save money.


Q:

I am incredibly excited about this. So, the beans are vegetarian??

A:

They have cut meat out of their diet...

The beans are considered a substitution for beef at Taco Bell. That way we can feed those who love the beef, and those who are against it. And then some people just prefer the beans over our beef. But it is free of charge! If they try to charge you, tell them there is a Sub Bean for Beef button on More Modifiers....


Q:

Can you share any other obscure buttons?

A:

Hm..... Nothing that isn't out of the ordinary like that one.


Q:

Yes! I ate three last night. I am so full of shame yet so satisfied as well.

A:

Do not be ashamed friend! I'm sure it was delicious!


Q:

I've been eating Chalupas for like 18 years now because I love that delicious shell. I especially love it when the shell is crunchy. Can I ask for the shell to be made crunchy or do I just get what I get?

A:

You can ask to have it fried for a little longer. That's what makes them a little crispier!


Q:

Heaven. Thank you for this.

A:

But make sure and just say for a few seconds longer! If you don't they'll come out a little too hard.


Q:

Who handles their twitter account? dudes a genius

A:

I honestly have no idea.... But he is quick with witty remarks. I'll give him that.


Q:

I've never had Taco Bell before. What am I missing out on?

A:

Cheap food and diarrhea.


Q:

Ha, that was blunt. Although I feel like people who get diarrhea from Taco Bell can really only blame their own digestive systems.

A:

It can actually be blamed on the food. The food is really, really fatty. And when all that fat gets into your stomach, it produces bile to break it down. Since there is so much fat in our food, your stomach produces a lot of bile. The more bile, the worse the shituation.


Q:

Hey.

Your liver produces bile.

Bitch.

Source: Got a C in a highschool anatomy class

A:

Son of a bitch you're right! Ahhh how did I mess that up?! I have failed you...


Q:

This is important. Tell me about the baja sauce.

It used to be on the baja gorditas, which seem to be in limited availability in my area, and in the quesadillas. I need more.

A:

Does your store not have it anymore? We do, as it goes on the cheesy gordita crunch. Maybe you should ask! They could be hiding it from you....


Q:

Seriously, this is the only question I care about. Baja sauce is just, something otherworldly. Is there anywhere I can get like, minor bulk of it? Like a bottle or something

A:

It's just a pepper jack sauce. The only way you can order a lot of it is if you get a side of it. Sides cost around 40 cents, so you could order as many as you like! They can't tell you no...


Q:

So theoretically I could call my local TB and say, hey in like 5 hours I'm gonna stop in and pick up 100 sides of baja sauce and they'll do it?

A:

I don't see why they wouldn't.


Q:

You're the best, taco bell guy.

A:

No. You're the best!


Q:

I appreciate the AMA.

1.) If I only had $7.00, and it was noon, what would you say would be a good bang for my buck?

2.) Would it be more probable to see you playing checkers with a friend, or rollerblading to work?

A:

1.) Meal deals! They provide you with a food item, a bag of Doritos, and a drink for around $2. So that covers a good sized food item and a drink. (Keep in mind, a drink is about $2 by itself.) After the meal deal, provided you're still hungry, you can splurge on whatever it is you desire!

2.) Checkers. I enjoy playing it, even though I'm really bad at it.


Q:

I bought a meal deal along with a cheesy potato burrito and it was like $5. Fucking love Taco Bell man!

A:

I'm glad you love it! Work there and you won't! D:


Q:

This the most upbeat deterrent ever. I'm imagining you holding up a sign with a smile on your face that reads "kill me."

A:

That would basically sum up the working experience from there!


Q:

I'd like to know just how much of the menu arrives in the form of powder? I'm assuming the beans do and then are reconstituted with water. Anything else?

A:

You are correct on the beans. They aren't fine powder, however. They are small chunks, very similar to Cocoa Pebbles. Red Sauce is a really fine powder that we add hot water to. And the rice seasoning comes in a powder form as well. That's about it though... Salsa used to be powder, but we have changed that.


Q:

All of those kinda make sense though (except the salsa one). My local bulk store sells the beans in that form and it's incredibly cheap and convenient for the same quality of pure beans, and you don't have to drain/mash them once cooked. Good stuff.

A:

Yeah, that salsa was nasty. But now it comes in a bag and is much better. But the beans look and taste like regular beans, so I don't see a problem with them.


Q:

Dude you are totally getting fired.

A:

Well, if I found out an employee had stuck his dick in 69 tacos, I would be more impressed than anything...


Q:

in a row?

A:

At the same time.


Q:

Im satisfied with this answer...

A:

I was satisfied when I did it...


Q:

You worried about getting fired for this? I'd imagine somewhere buried in your hiring paperwork there's something against this or something.

A:

Eh.


Q:

It's in our contract that we can't post things on social media that are negative about the company. Try to avoid posting details that could identify your location.

A:

Can do. I'm just trying to provide people with the truth!


Q:

How do you make the breakfast wraps??

A:

Step 1: Put a 10.5" tortilla on the grill for 5 seconds on one side, 5 seconds on the other side.

Step 2: Apply a hashbrown

Step 3: Add a scoop of eggs

Step 4: Add the meat (Steak, Bacon, or Sausage)

Step 5: Add a pinch of cheddar cheese

Step 6: Add Creamy Jalapeno Sauce in the shape of a "Z"

Step 7: Fold in the shape of a hexagon

Step 8: Grill for 17 seconds


Q:

Is there anything that you DON'T recommend on the menu?

A:

Well.... To be honest I don't like anything on the breakfast menu. The preparation and the ingredients that go on the items just make it disgusting to me. Ronald McDonald may like it.... But Ronald McDonald I am not.


Q:

Please do another ama when corporate fires you.

A:

I most certainly will. Keep a look for "AMA Fired Taco Bell employee!"


Q:

I tried every item on the breakfast menu, only the breakfast crunchwrap thing was anything less than disgusting.

A:

I agree. It's all very greasy and very very nasty. I can't stomach it.


Q:

Aww, disappointing! I thought it all looked decent but the ...waffle taco. I don't think I have anywhere nearby that does the breakfast. I guess that's for the best. :p

A:

It is expensive and not worth it. You could get a better and more conventional breakfast elsewhere, like Hardee's/Carl Jr.'s. I love their breakfast haha.


Q:

[deleted]

A:

I will do that for you... I will honor your request! For GreenThmb!!


Q:

[deleted]

A:

No... You're the bestest.


Q:

No.... YOU ARE ;)

A:

I believe that we are all the bestest! :DDD


Q:

Okay is it my imagination, or are the Loaded Grillers getting smaller? It seems like less and less filling is being put in them since they were introduced.

A:

Well, they actually have. The portions that go into them, as well as the rolling procedures, have all changed. So they appear smaller.


Q:

I'm excited. Not because they're smaller, but because I'm not crazy.

A:

I, too, am excited! I don't know what for.... Perhaps the new Smash Bros. game...


Q:

Why does Taco Bell get rid of the new menu items so quickly? The nacho wrap. Chicken flatbread. Beefy crunch burrito.

A:

Well, the demand for those items go wayyyyyy down after some time passes. We keep them as limited time only items to keep the demand up whenever they come back. Otherwise we waste a lot of product.


Q:

Yeah, like the beefy crunchwrap supreme... OMG I could eat 20 of those.

A:

Those are delicious, and easy to eat on the go! So it's one of the best things you can order!


Q:

None of you will hire me. Any tips on landing a job?

A:

Hmm. It really depends on who you know. Taco Bell usually doesn't hire too many people, as they aren't really needed. But, if I had to give any advice, I would just put in your application with some good references. And then call the store and follow up on your application.


Q:

What can I do to bring back Lava Sauce? I got that added onto everything and it was sooo good. It seems to be gone nationwide, despite a high demand for it. :(

A:

I know! It sucks that they got rid of it. And I am not sure if it'll ever be back. But have you tried the new Fiery sauce? It could heal the wounds from the loss of Lava sauce.


Q:

Why ain't the double decker more popular?

Also, why do you all cock tease us by making the Doritos taco so small?

A:

Well, mainly because people don't realize that you can order it by itself. It is really only advertised as the Meal Deal #2. Plus, when ordered by itself, it's pretty expensive for how little you get.

The Doritos tacos are the same size as our regular tacos. I'm not sure why they would be any bigger...


Q:

The Doritos taco can never be too big

A:

True, true...


Q:

I get sick everytime I eat your ground beef, but I love taco bell so I order everything with beans instead of meat. How much do you guys hate that?

A:

I don't hate it at all! A lot of my coworkers bitch about it. But it isn't hard to do at all. It's quicker in some cases.


Q:

<3 love Taco Bell. Sucks you might get reprimanded for this.

I could drink your nacho cheese with a straw. But It seems like it was much better in CA then it is here in TX.

A:

Meh.


Q:

What are the work conditions like at Taco Bell?

A:

Hell. At least at the one i work at it is. I work about an hour and a half over every day. The air conditioner doesn't work at all. The job itself is really easy though, so I can't complain there.


Q:

Why are the tortillas called burrito shells?

A:

I..... I didn't know they were.....


Q:

Will they ever bring back the Enchirito? And will they ever start putting green onions on items again? I used to love a enchirito with green onions on top.

A:

Doubtful. We now have the smothered burritos, which took the place of the enchirito. They're basically just a larger version of an enchirito, have you tried one?


Q:

what is the largest order you have ever filled for 1 customer?

A:

15 party packs..... It was freaking brutal.


Q:

i bet those first tacos were soggy as shit by the time they got eaten!

A:

Oh yes! You could almost see it through the box we put them in. But there was no way to prevent that!


Q:

What's the most ridiculous order you've seen placed?

A:

15 party packs! 180 crunchy tacos! And the guy tried to order it in the drive-thru!


Q:

Who would win in a fight, a Galapagos giant tortoise, or a chicken soft taco?

A:

It depends if the chicken soft taco had sour cream...


Q:

Had Taco Bell for dinner last night, need some help. Will you pull my finger.....

A:

.... I will.


Q:

Why aren't there any freaking potatoes in the breakfast burrito? It's not like you guys are a Mexican restaurant or anything.

A:

There's a guy that works there who puts potatoes on the breakfast items, and it makes them a little better! Our breakfast burritos are really disappointing. I mean, of all the things we could have, we really suck it up on the burritos.


Q:

Thanks for doing the AMA! What can I do as a customer to make your life easier/more enjoyable?

A:

It makes it easy if you order small things through the drive-thru, and come in for larger orders.

Always order grilled items first, they take the longest and we want to finish those first.

Just be short and sweet with your order.


Q:

Other than Taco Bell, what's your favorite fast food?

A:

That, Mr. Hogan524, is a damn good question. I like Hardee's/Carl Jr.'s (depending on where you are from) a lot. I also like Wendy's and McDonald's. I prefer to eat cheap. As long as the price is low, I like it haha.


Q:

Whats your favorite part about working for taco bell?

A:

Hm.... Probably the free food....


Q:

Why is Baja Blast only at Taco Bell....

A:

It isn't!!! It's actually being sold in stores now as a limited time only type of thing!

But, it was originally sold only at Taco Bell because it was exclusive. The chemicals in Baja Blast are supposed to "enlighten" your taste buds, making the food you eat more enjoyable.


Q:

I have eaten breakfast there once, so how is the breakfast experiment going? I pass several TBs on my way to work in the morning not a lot of traffic.

A:

On any given day during a lunch rush, my particular Taco Bell will do around 100-200 transactions in a one hour period. On any given day during breakfast, which lasts 3 hours, we do an average of about 5-12.... So I'm gonna take a shot in the dark and say it isn't going well...