RestaurantIamA, or rather was, a McDonald's General Manager for the better part of 15 years, maybe longer. I'm hoping not to die there - AMA
May 27th 2016 by McLeanDeluxe • 18 Questions • 185 Points
My! - a little about my experience - I was(still am?) a loser high school sort of drop out, who started out with a part time job at the Golden Arches in a small New England town, and later moved way south to a suburb of a major metro area.
I worked my way up through the McD's ranks - from crew person to general manager. This was 99% with a franchisee - I started in late 90s, and left a time or two. I remained with them, for the most part, for the greater part of 15 years. I tremble saying that.
The experiences I went through were interesting, I suppose. I like to tell myself that I got promoted because I was the best, but probably I was just there long enough. I did, however, go through McDonald's transition to the Made for You system 15 years or so ago, saw many sandwiches come, go and die, watched them do stupid things from a store view. I ran several stores that were about to be repossessed by the McDonald's Corporation, and kept that from happening (this, in particular, will kill you, and there is no reward), watched a sexual harassment case that startled me, fought the labor board, fended off ravenous health inspectors. Fun times.
I know, or at least I think I know, quite a bit at the store level. Or did. Do. Sometimes. There is a ton I don't know - my focus was a grunt store manager making others a bit of money. A lot of money to us poor wage slaves.
Here's my proof - http://imgur.com/hBtLiU8
Hope that linked up well - I certainly can't compete with the importance of some our more distinguished guests (Dawkins, have you ever had a Shamrock Shake?), but here I am.
My Proof: Enter link here
I see that you have a Bachelor's degree in Hamburgerology. How did you arrive at that discipline over, say, Nugget-American Studies?
This made me laugh so terribly. McDonald's University in Oak Brook was an interesting experience. My disdain follows to that degree. But everyone I show it to cracks up, so I did get that out of it.
You mention in one reply that you would never earn a bonus because the store owner couldn't afford it and the stores were barely hanging on. You also mention multiple times that wages should be raised for the employees. How do you rectify those two opposing thoughts? If they can't pay one manager a bonus how could the franchise support substantial wage increases across the board and still stay in business?
I also mentioned how I could see the owner's Mercedes V-12 from the drive thru window. I had been to his and his children's houses several times. I knew they had each got there trust fund with over a million dollars each at the age of 40.
They had the money.
As far as bonus, the owner would spend hours explaining the bonus program to us, and then we'd never earn it, because it was fucking impossible to understand. Starship Bistromath type shit "across a waiter's pad the numbers dance".
In my case, I was put in broken stores for 4 years running. I worked stores that were about to be repossessed. There was no earning a bonus in those stores. I was in a permanent bind. I would be expected to turn operations around, do so, and then be assigned to a new store to do the same. I probably could have pushed for a premium for doing this, but when I realized that I had been taken total advantage of, I left.
They have the money. They lie. The powerful have the money. They lie. They are lying to you, to me, to each other.
How unhealthy is McDonalds ? Can you tell us something that a very few people know about McDonalds?
McDonald's is not as healthy as that lean chicken breast, a sweet potato, and some broccoli. McDonald's Big Mac meal has less than half the calories of a Regular burger at Five Guys (how many calories are in a fucking bag - not container - bag - of fries? Remember when the McDs guy didn't want to give you extra fries on that medium fry you ordered? He's saving your life!)
So make your best judgment on health. I love Five Guys hamburgers, but I know not to eat it everyday.
McNuggets come in 4 shapes - bones, balls, boots, and bells.