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OtherWorking as a Hostel receptionist in Lisbon - AMA!

Jan 3rd 2017 by Theinnkeeper27 • 40 Questions • 3140 Points

I've been doing this job since last september, I thought about doing this AMA, as i believe some of you would want to know more about living/working in a Hostel.

Proof: https://postimg.org/image/8jg4cqh5j/

EDIT: Extra Proof https://postimg.org/image/o64wf21q1/

EDit2 Since some people are asking the name of the Hostel, and others even want to book for some nights: "Shiado Hostel", just google it my friends, and if you actually come, pls tell me you found us in this AMA

Q:

Sweetest conversation/person you've ever encountered?

A:

Oh so so many, but I'd say this one korean girl who came here almost crying cuz she was lost, she stayed with us for a week and gave me a good luck charm that was a gift from her mom. we still talk sometimes. but saying goodbye to the "good" guests is a bit sad sometimes..


Q:

Is it true that on any given night there is always an Australian in every hostel anywhere on earth?

A:

Myth BUSTED we currently have no Australian in the Hostel (but we've had a few), and before you ask: Yes most of them were surfers No they aren't upside down neither have pet kangaroos


Q:

What percent are from Adelaide

A:

I think we've had one guest from adelaide!


Q:

Hmm. The majority of aussies I meet are from there.

Also I stayed at your hostel in June and will be staying there again for a night or two before making my way to Porto for NOS Primavera!

A:

Just google shiado hostel, stay with us and dinner is on me


Q:

Going to Lisbon in a couple weeks. Any pro tips for a long weekend trip?

A:

1st of all: confortable shoes, it's always either up or downhill in Lisbon (its called the city of the 7 hills for a reason) Check de Lisbon Aquarium! it's so awesome, i'd go there everyday if i could. Get yourself a Pastel de Nata at a place called "Manteigaria", ask for some cinnamon to put on top of it ;) So many things, I'll just list some places i think you really need to visit; - Estufa Fria de Lisboa - Estádio da Luz (my team's football stadium) - Tower of Belém and the Jeronimo's Monastery (they're close to each other and the whole area around is interesting aswell) - The Castle (yup we have a castle in the middle of the capital how awesome is that?) -Miradouro de Santa Catarina, and the "Portas do Sol" -Alfama

IDK i really am in love with this city, there's so much to do and see,

Do you already have a place to stay?


Q:

Do you already have a place to stay?

Smooth. r/sales

A:

Well it doesn't hurt does it? guilty though


Q:

Pastel de Nata

That's gods gift to people not even liking desserts...

A:

Yes it is... Yes it is...


Q:

We stayed in the Alfama... that's not a place to drink heavily and then try to find your room afterwards.

A:

if you like challenges r/MazeRunner


Q:

I was worried about the hills in Lisbon - Do you know of another tourist-friendly city / area in Portugal that's not quite as hilly? I've always wanted to visit / live in Portugal, but I have a disability that makes up & down walks difficult.

A:

Figueira da Foz (where i come from) check it out


Q:

That whole "city of seven hills" name is so funny. In the past decade, among other places I lived in Istanbul and in San Francisco and both use this nickname, too!

A:

we also have A bridge just like the SF's Golden Gate!


Q:

Who was your least favourite guest and why?

A:

yeah... there was these group, two couples they tried to get away without paying and when we confronted them they tried to blame me, luckily my boss trusted me and backed me up, I still remember their names and faces perfectly, I was so mad, I really wanted this job, and this could've ruined my lifeplan...


Q:

What is your lifeplan?

A:

right now, stay in lisbon, go back to school, a masters in marketing or something like that and get a Ferret


Q:

what will you name the ferret?

A:

Bóris, cuz well, that's my name, and people will get confused


Q:

Some day when I buy my ferret I will name it Bóris in honor of you.

A:

of all this AMA this was the one thing that made me happier


Q:

What is your lifeplan?

Have dreams myself of owning/running a hostel or sorts some day.

Also, do you do stay-trades with other hostels around the world and basically sleep free any time you travel?

A:

Back to college next year, geting a pet ferret, conquer the world. I've heard about the stay trades, but not all hostels do that im afraid :C


Q:

Could I get a pepperoni pizza and a beer please? I'm in room 22.

A:

OH johnny i've told you already, your card didn't come through you're lucky i let you stay there


Q:

why are hostels in Lisboa so great? I feel like I had my choice of 10+ fantastic, cheap options when I visited - nothing like comparable cities across Europe.

A:

We are in fact known for haveing some of the best Hostels :D


Q:

Strangest story/experience you would like to share?

A:

Well I do have a couple (or more) of funny ones, I think one of my favorite would have to be the one about this Austrian guest who was staying here a while ago (mid octobre i think):

I started my shift at 09:00, and right away a guest asked me to go to our storage room, to put away some luggage of his, while we're going down the hallway i start hearing a weird sound, and then I see the said guest leaning on a door, I thought he was drunk and throwing up or something, but he was actually taking a piss, the poor fella was so lost. I stood there for a sec, confused, and all of the sudden the door opens, a lady comes out of it, sees the guy with his "thing" in his hand still going, and starts screaming, the guys starts screaming, there's pee flying around, meanwhile the 1st guest (the luggage one) was just there laughing, idk felt like I was part of one of those weird renaissance paintings. I had to throw him out of the hostel though, i kinda felt bad, he was a nice guy, just drank a few too many... but i had to. The lady got a total refund btw.


Q:

Do you plan on working in hostels in other countries?

I stayed in the G Spot hostel in Lisbon about a year ago and it was easily the craziest and most fun hostel from my trip.

A:

Nope, unless if I go there as a workaway, meaning i could stay for free for a short time as long as I helped by working a couple of shifts or doing some chores.


Q:

How do you feel about Lisbon's status as a mere City-State in Civilizatuon VI? I've conquered it so many times, made it part of my empires, but I was worried about the effect on its people. :P

A:

We actually like you a lot cosmos, you're a great leader! \o/


Q:

I am coming to Portugal in Summer and would love a simple city list to follow. I am currently thinking North to South as my cousin lives in Faro, but what is the best way to experience your lovely country?

A:

Vila-Real->Porto->Serra Da Estreal-> Coimbra->Lisboa+Sintra-> Alentejo in general, just pick some random places, the food is great->Faro You could totally stay in this hostel wink


Q:

How is the Portuguese economy doing? I recall it was lumped in with the PIIGS debt crisis a few years ago. Many tourists and occupancy?

A:

The economy is just starting to get back to its feet, slowly, but we're hoping for the best.

We have high expectations for 2017, Lisbon is getting really trendy as a travel destination, (cheap prices while being a European capital).

Last year Lisbon had more than 12 million visitors, that's more than the country's entire population!


Q:

I'm actually moving to Lisbon in February! Greetings from the U.S!

A:

come by the hostel and say hi


Q:

Will do! I just have to remember to write the name of the hostel down...and learn decent Portuguese haha.

A:

whenever you want : [email protected]


Q:

Are people banging like all the time? I noticed in some of the hostels I've stayed in in Europe, it's treated like a seminary but others were basically swingers clubs. What's your experience in this respect?

A:

In this hostel i haven't seen (or heard) nothing like that, at least not in the dorms, we do have 4 private rooms, and there, boys and girls, there is where the magic happens ;)


Q:

How do the private rooms work? I was in a hostel in Zagreb where it was a "private room" but that just meant small. As in, it was co-ed, like all the large dorms, but there were only 4 reasonably private beds. They were freaking awesome.

A:

Well the privates are in fact a bit more expensive, basically we have to types of private bedrooms: with two single beds, or with a double bed, basically is much more similar to what you'd get in an hotel, I don't think they're small at all


Q:

What's the most common thing people ask that you hate?

A:

I'd say its mostly two things: People all the time ask me to do stuff that aren't really part of my job, like doing their dishes and carrying their luggage,just minor stuff like that, they even get upset when i tell them i can't help with that,i think this mostly happens because they're used to Hotels and don't really understand the difference between those and a Hostel. The other thing is when they ask me where to buy drugs xD and that leaves me in a really unconfortable situation


Q:

If someone asks for drugs, just say "look for the orange cross" and watch people get confused and look for an orange cross

A:

That's brilliant and I promise that I'll do it from now on thanks !


Q:

Can I come visit?

A:

Of course you can!!!


Q:

North American here who recently had the pleasure of traveling to Lisbon over the summer, question: How is it that literally every single piece of barbecue pork I had in Lisbon tasted phenomenal?

A:

You'd die if you tasted my grandma's food then XD


Q:

Hey, thanks for doing the AMA! For people interested in traveling and are worried about staying in a hostel for the first time, what advice would you give them to help them feel more comfortable with the experience? (Like sharing a sleeping space with others for example)

A:

You're welcome and sorry it took me so long to answer you, I just got you lost ( i didn't think i'd have so many questions) Personal tip: try to figure out if you're staying in a quiet hostel or a party hostel. The one I work in is really really quiet. Just be friendly with everyone, people will feel bad with being asses to someone who's been friendly to them, don't hesitate if there's something going on that you dislike, (ie: lights on in the middle of the night, noise in the bedroom,..) just talk nicely and 99% of the times people will be comprehensive.


Q:

Do you ever worry that Portugese Man O' War jellyfish will somehow get in your hostel?

A:

Every single day, i can barely sleep, everyday we hustle


Q:

How great is working at a hostel for your sex life? I worked at a hostel in the States for a year, and for whatever reason the guy working front desk at the hostel is apparently a great choice for sex over vacation because I had a new hook up every couple of weeks.

A:

I don't think it has helped at all, maybe my "game" isn't that good, i'm a bit shy tbh, idk


Q:

How did you get this job? That sounds really cool. Could a foreigner come in and work at a hostel?

A:

So, i wanted a job in Lisbon, i stayed in another hostel for 2 days, i printed like 100+ CV and went asking for a job door to door, and everytime someone would talk to me i made sure they listened to everything I had to say, then I just got call a couple of days later asking me to come to lisbon again for an interview, and BAM Got It!

There's a thing you can do besides this, we only have up to 4 workaways, people who work just 2 night shifts a week and in exchange they get to live here "for Free" google "Workaway Hostels" ;)


Q:

Out of all of international travelers you come across, what group seems to be the worst nationality to deal with? And Why?

A:

I was waiting for this question since the i started the AMA - And I'm sorry to disappoint, but there isn't one, portuguese guests are a bit awkward though.


Q:

Asked by a portuguese: what makes you say that?

A:

Answered by a portuguese (in english so that the others here understand) the portuguses guests are way more demanding and usually think we're working FOR them, and everything is waaay more formal, But even saying so it doesn't mean they're (we´re?) that bad, its mostly just awkward i guess


Q:

Do have any advice for someone that is looking to travel alone for the first time? I really want to go traveling in Europe for a few weeks by myself but I've never traveled internationally before so I'm a little scared to commit to it.

A:

travel light, no valualbles just in case, do your research first! and stay at Shiado HosteL XD


Q:
  • You hang out with those crazy drunk Australians over at the G-Spot?
  • How tight are those buns/quads with those ridiculous hills?
A:

HAHA no, no, but I've heard the parties there go a bit crazy.

Tight af wink


Q:

People in the industry are saying that OTA's (Airbnb/Expedia/Booking.com/etc) are hurting businesses. Are you for/against them and do you guys try to get direct bookings or leave it up to the OTAs?

A:

BEST QUESTION NO DOUBTS

Ok so here's what's going on, we work with booking.com, expedia and a couple more booking companies, the airbnb hurt the busines, yeah, and there reason why, is that there was no legislation regarding airbnbs and stuff like that, that meaning they didn't have to obey safety features, they pay insanely low taxes, and so on and so on, the thing is Portugal is now solving that and it will for sure make it less worthy for people to go to airbnbs, their price will rise, and they wont be able to secure as many properties, as the rules will change.

thank you so much for the questiom


Q:

How much to torture and kill an American, and how do you cover it up?

A:

I'd play any football, european football, not handegg "football", then i'd throw him .... jk we don't do that in this hostel