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OtherI'm an employee at an AMC movie theater. Ask me about the weird and interesting experience that comes along with the job.

Jul 29th 2017 by thequietpenguin • 16 Questions • 113 Points

Worked at AMC for about 6 months. It's honestly a great job but does get extremely weird sometimes. I have also developed a pretty decent understanding of the business side of movie theaters.

Proof:http://imgur.com/BKNrqoG (Pretty crappy proof but it's all I really have)

Q:

Worst selling candy? When I worked at a theatre, it was Nutter Butter Bites.

A:

We do not carry Nutter Butter Bites. Our worst selling is probably Red Vines or Butter Finger bites. Takes us forever to sell a full box of both.


Q:

My local theater recently converted from a Carmike to an AMC. What changes should I expect (aside from the increase in matinee price)?

A:

They are going to gut the theater and completely redo it. You guys will most likely have leather reclining seats and self-serve coke freestyle machines. They may also put a full bar in the lobby. The theater I work at took over a small family owned theater that was poorly managed and did all of the above.


Q:

How often do people trip and fall on those stupid steps that are like two regular steps and then one twice as long step and then one regular step and so on with next to no light?

A:

Not as often as u think. We keep our steps well illuminated and when a light is out we fix it as soon as possible. The people who trip and fall are mostly older guests and kids.


Q:

Currently going through code of conduct stuff for a new employer myself.

What's the worst dirt you're willing to give us on AMC theaters?

A:

Thankfully I love my managerial staff and supervisors so I do not have many complaints. As for dirt, there is not much. AMC is actually a very wholesome company and they treat their employees extremely well. One thing that most people already know is that movie theaters in general over charge big time for concession items and they benefit big time from a ridiculous profit margin. However, this is one of the only ways AMC makes money due to the fact that we see a very small percentage of box office revenue. Box office revenue basically covers the theater's rent and that is about it.


Q:

Hi there! I'm actually a supervisor at an AMC Theatres. What's a way I could improve the job for the Film Crew members I work with that would be beneficial to the company and for them?

A:

Just connect with them. When there is down time (and when everything is stocked and cleaned obviously) have conversations with your crew members. We all think of our supervisor as one of us and we have a great relationship. This helps us to respect his authority and when something needs to be done we do it.


Q:

Have any projectionists at your site been trained to screen 35mm/70mm prints?

A:

I will be 18 in a week and it is AMC policy that nobody under 18 can handle projectors. Therefore I do not yet know that much about the projectors at my theater.


Q:

Favorite movie?

Worst interaction with costumer?

What is your favorite part of working at amc?

Thanks if you answer

A:

Favorite Movie was Baby Driver. Loved it. Favorite part of AMC is the friendly coworkers and free movies saves a ton of money. Worst interaction was last night actually. A guest screamed at me for not helping her in box office despite it not being her turn in a line that was only 3 people deep.


Q:

I've been going to my town's Regal Cinemas for the past 14 years. What are some reasons I should stop going to Regal Cinemas and drive across town for my local AMC instead?

A:

We pride ourselves in cleanliness and customer service. If there is ever an issue at our theaters our managers take great care of our guests. At my theater we rarely see guests that leave in a bad mood. We have many customer complaints/ issues in a daily basis and all of them are handled to please our guest. Also the comfort level at many of the new Amc's are top of the line.


Q:

Why'd they change the nacho cheese to that Tostitos brand shit?

A:

Corporate decision


Q:

Do you guys care when we sneak in food?

A:

Personally no. However If u make it obvious we are supposed to stop you.


Q:

I just watched a movie at my local AMC. In one line were 40+ people waiting to get food and drink. In the "Premier" line next to it were four or five people. This line had access to three cashiers. The "regular" line had access to one. Needless to say, most people in the regular line were incensed.

Do you get a sense that management and/or corporate realize that they're actually losing customers to other theaters - rather than gaining Premier members - by treating people that way?

A:

That should never be the case. We balance our premier members and regular members when calling them in line. Your best bet should be to contact AMC about that theater because that is a theater management issue that does not reflect AMC as a whole company.


Q:

I'm glad to hear this. I'll be contacting AMC corporate on Monday. Thanks!

A:

I ask myself that question after I clean any movie xD


Q:

Hey, I film crew at an AMC too! I've been working half a year now, but recently became AMC in March. Was your theater always AMC or was it independent/Carmike Cinemas in a former life?

A:

I've only ever worked for AMC. Before I got there the theater was independent.


Q:

Looooool

A:

Haven't seen it. It is making a fortune though.


Q:

Just how nasty can people be in the lobby? When they view a film they didn't like? Kids?

A:

People tend to get very upset. I feel like it is worse where I work because I work in a very upscale market. Everybody feels entitled to something. However we always treat our guests with respect and if they start yelling you just stand there and take it. Kids aren't bad at all. Teenagers (especially middle school age) are the worst.


Q:

Who gets to take those awesome movie ads home?

A:

We have a list for who gets to take what poster home. It's first come first serve for employees. Obviously managers automatically get dibs.