BusinessIamA professional bill negotiator (a job I just made up). My brother and I quit our jobs and saved people (and cost Comcast & Friends) over $2,000,000. AMA!
Aug 17th 2017 by gadgetcopter • 24 Questions • 128 Points
I argue with telecom companies for a living to help save people money on their bills. If you’ve ever been furious at Comcast, AT&T, Time Warner, you’ve probably got good reason. No one really loves these companies, and it’s because they’ve got some of the shadiest business practices around, including overcharging just about everyone on cable/internet/cell phones.
That's why my brother and I created BillFixers. We haggle with these companies for our customers, getting better rates/promotions/more data/whatever we can. We were tired of them getting away with their price gouging so now we fight back.
I’m here with my brother (u/gutenbergbible) to help give advice on how to negotiate with these companies to save money - without losing your mind. We specialize in telecom bills but we’ve worked on everything from airline refunds to business software. Turns out, just about everything is negotiable! Ask us anything!
Three years ago, I was studying to be a lawyer, my brother was in college and working freelance as a graphic designer, and both of us were haggling with our cable companies 1,000 miles apart. We decided to start a side gig negotiating bills for fun, came up with the name BillFixers, and posted on r/entrepreneur, which blew up pretty much immediately.
These days, we’ve got a team of more than 20 people, including people who are better at negotiation, customer service, and development than we ever were, been featured in The New York Times (who called us ethically ambiguous) and NBC Nightly News, and we’ve negotiated more than two million dollars out of the pocket of companies like Comcast and AT&T and put it back into the pockets of their customers.
More Proof: http://imgur.com/3xmpvJw
We want to help people get themselves better deals on their monthly bills and stop getting ripped off by these giant corporations. Ask us anything about dealing with your cable/internet provider, how to negotiate, net neutrality, or really whatever you want!
Right now, nothing. Glamorous, I know. We've re-invested every cent we've made back into the business to help it grow.
Is there a reasonable rate or do you just argue for as low as possible?
It depends on the provider and the bill. Having done this so many times, we can kind of get a feel for how much the bill should be just by looking at the services. That said, plenty of times we've gotten lower rates than we expected, so we try not to be satisfied getting a 'reasonable' rate and go for as low as possible.