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Q:

What movies did you watch in the hospital ?

Who is the best batman in your opinion ?

A:

There’s always that kid showing up in your office multiple times a week. What does this adorable human say?


Q:

What was the reaction around the office once the news broke?

A:

No movies in the hospital for me. I was extraordinarily uncomfortable during the first part of my hospital stay and didn't do much other than sleep. I was hospitalized for 5 days. The last few days, I spent a lot of time watching NBA games and reading /r/NBA.

I am a Christian Bale Batman fan for sure. The Dark Knight is definitely the best Batman film, maybe the best superhero film. I also have watched Batman Begins maybe more times than any other movie. Though I do appreciate the goofy 90's films. Robin's plastic lips scene never ceases crack me up. Of those, Tim Burton's is the best of them IMO. Best Batman book is Killing Joke or Court of Owls - toss up.


Q:

I have a handful of "frequent flyers." When it comes to these kiddos, I try to play the long game. I chat with them in the hall and cafeteria, and make sure I get on a first-name basis with the parent(s). I see it as banking karma for when it comes time for tough conversations.

I spent my career in middle schools prior to this position, and I can say I was completely unprepared for the sheer quantity of birthday cupcakes and treats I get on a daily basis. Kids drop by my office all the time to give me a birthday treat. I have a few birthday presents (free book, bookmark, and pencil) that I hand out. I also ask about their birthday plans, gifts, meal, etc., to try and make them feel special on their special day.

A:

Most of my coworkers did not even know what net neutrality was. I was trying to educate everyone but I think I only reached a few people. There's a lot of internal propaganda about the subject which is the biggest reason why I left the company. We were literally asked to hand out fliers to customer with a little statement from Verizon with a header saying "Verizon supports a free internet" written at the top. That was the last straw for me.


Q:

I had a whole wack load of movies I put on my phone every-time I had to go do a 2 week stay. Paying 8 dollars a day for shitty tv adds up every-time. I got wise to that racket. Hospitals are just money suckers while you're trying to heal.

A:

I am in my 35th year of teaching at the elementary level and have had both wonderful and horrible principals, but have yet to have a principal ask this simple question of me, “What could I do to help you be a better teacher this year?” I am asking you, “What could I do, if I was one of your teachers, to help you be a better principal this year?”


Q:

Has that internal propaganda been anonymously misplaced somewhere on the web for us to read?

A:

truth - though the media entertainment system at the hospital I stayed at had this really awesome free feature that had a library of like peaceful nature-scapes with soothing sounds, like rainfall or a babbling stream. I found this surprisingly nice and used it a lot.


Q:

That is such a fantastic question! Since I first started as an administrator, I send out an anonymous surey at the end of the year asking teachers what I've done well and where I should focus my efforts for the next year. Responses are generally positive, but they have really helped me hone my craft as well as identify areas that teachers fell I need to improve.

To answer your question: I truly believe that a good principal needs to be able to have his (or her) finger on the pulse of the building. Teachers can help do this by providing feedback and keeping communication clear. Share the good and the bad... Don't be afraid to share success stories about your students, or tales of woe and challenge. I appreciate these anecdotal bits, especially when I talk to parents. Also, I am always trying to predict the future needs of the building. I recognize that teacher have a unique vantage point. That's a huge asset for a principal.

A:

I honestly wouldn't know, but it got really bad internally. We were getting emails from the corporate office blatantly lying about Verizons stance on the subject. The attempted brainwashing was horrible.


Q:

Hi! Cancer nurse here. Has chemo been suggested? I'm not at work so I don't have access to the online medical resources, but I sure will be looking this one up! Glad your outlook is bright.

A:

Have you ever made Steamed Hams for your Super Intendent?


Q:

So what exactly, asking fir concrete examples, has Verizon done that is contradictory to their public statement supporting a free and open internet?

A:

No further treatment has been recommended outside of a potential lower eyelid raise to assist with my right eye. My case is being presented to a board of experts to determine if any further cancer treatment is required but - as far as I know - that treatment would likely be radiation before chemo. Thank you for the kind words, and thank you for what you do, I had a rough hospital stay for the first few nights after recovery and I had an incredible group of nurses helping me. Ya'll are champs.


Q:

That's what I call hamburgers. It's a regional dialect.

A:

I don't understand what you're asking.


Q:

How dependant are you for help with basic daily activities (i.e eating, showering, bathroom)?

Do you get made fun off ever?

What’s your opinion on cancer jokes?

A:

Hello and thank you for the AMA.

I am a 3rd grade teacher at a private school and I will soon be starting a job search for a new position. As a principal, I assume that you have hiring responsibilities and I was wondering if you could share any attributes you especially like to see in a job candidate. Any red flags I should make sure to avoid? Thanks for your time!


Q:

Of course, i will clarify. Your claim is that you quit because you were asked to hand out flyers implying thay Verizon supported an open internet. My question, is this, what actions has Verizon taken as a company that are contradictory to the message they are promoting. Are they throttling connection speeds for certain websites, forcing tiered service onto customers, blocking wesbites, etc.

Right now, youre argument is based solely upon your feelings, and not based on factual evidence. You feel they are promoting false information, without providing supporting data. Basically, im saying you quit your only job to virtue signal for meaningleas online points.

A:

I am completely independent and care for myself. I have no trouble showering or using the bathroom. Eating has been difficult. That has been maybe the hardest adjustment. I eat like an old man haha, I have to take small bites and its very hard to move food from one side of my mouth to the other. I don't need help, but it has certainly taken some getting used to. Thankfully, it has been getting easier by the day.

No getting made fun of yet. A few prying questions. "What happened to your face?" etc. I usually say something like "gang fight," or " you should see the other guy." As far as cancer jokes go, I truly do not mind. I'm not sure anyone could try and make fun of my situation in a way that would really hurt me meaningfully. ¯_(ツ)_/¯


Q:

First, thank you for all you do. Teachers - especially at the elementary level - have an incredibly difficult job!

I do all the hiring for my building. The job market is definitely in my favor, so I can afford to be picky. For example, I hired a probationary teacher over the summer and that one position had about 350 applicants. I usually look at the resume first to see what kind of experience the candidate has. I also look for some kind of spark - something that will set the person apart from everyone else. I want someone who can bring something unique to the school. I also focus on the cover letter. I view the cover letter as a subtle test to see if the person is articulate and literate. Don't waste time re-writing content from your resume. Instead, expand on some of your qualifications and experiences.

If you're fortunate to get an interview, answer questions honestly - nothing ruins an interview faster than catching a candidate talking out their ass. Also avoid speaking in generalities or theoretical best practices. You don't know how many times I hear candidates tell me they have a passion for teaching, or they love watching students success. These things should be a given. Instead, leverage your experience when answering questions.

Best of luck to you in your job search!

A:

Verizon has been "testing" throttling for a few years now. About a year ago Verizon started throttling the Netflix app in certain markets. While I can't provide studies or data proof, most of my decision is based in my understanding that Verizon is trying to mask their stance against net neutrality with that statement. Verizon has been flirting with heavy throttling ever since the came out with their newer unlimited plan and I have zero doubts that we will see some sort of plan in the near future with fast lane access to certain websites.


Q:

If today, you could time travel to any destination, where would you go? 🙂

A:

Not the OP but i can help answer this. I’m currently in school to be an educator, and there are two sets of standards that students need to meet. The teachers themselves get to come up with the curriculum (assuming the school doesn’t come up with it for them) as long as they model it off of the state/national standards. They take standardized tests every year that their instruction culminates from. There are state standards and there are national standards. Technically, in most states the departments of education like to parade around the fact that they have their teachers and former teachers in the state help make the standards, but the elected and appointed officials often twist it to their points. This is even more prevalent at the national level, although the content area coalitions often lobby/argue against policy makers making the standards. Hope this gave you an understanding.


Q:

Verizon has been "testing" throttling for a few years now. About a year ago Verizon started throttling the Netflix app in certain markets.

So if verizon was throttling websites while NN laws were active, why do we need said laws? Its clear that either the laws were inept or didnt do what yourself, and many other uninformed individuals, claimed.

Verizon has been flirting with heavy throttling ever since the came out with their newer unlimited plan and I have zero doubts that we will see some sort of plan in the near future with fast lane access to certain websites.

Again, this is an argument made based upon feelings, not data or evidence. Its more virtue signaling.

Im getting the sense that you have no idea what the "Net Neutrality" laws did in practice and were brainwashed by reddits pro-NN bullshit.

A:

I'm definitely going far-far future, like 3018, with the hopes of inter-galactic space travel. One ticket for the next off-world shuttle please and thank you!


Q:

Yeah, pretty much what Chambers said. =)

I try to think of it like a road map. The standards tell you where you want students to end up at the end of the year, but the curriculum is the route teachers choose to get to the destination. I offer input with respect to curriculum, but I don't have a need to control what or how something gets taught. It's more important for me that teachers work together to create a shared curriculum. I have 5 or 6 classes per grade and my expectation is that students receive a similar experience regardless of classroom. If I have a family with triplets and I put each in a different classroom, I feel it's imperative that they all receive a balanced educational experience.

A:

Regardless, my opinion was that Verizon was being misleading. I respect your desire for factually data but I simply don't have the means to provide it. I'd like to believe I'm well informed on the subject but if you say I'm wrong I'll have to do more research. Most of my decision was based on what I perceived to be happening and If I'm wrong and I quit for the wrong reason then I'll face the coming consequences. That being said the fliers were not the only reason I left the company.


Q:

Which do you prefer and why?

Peanut Butter or Hazelnut Spreads?

A:

How does a public school work financially? I assume you get a budget from the city/state, but how is that amount determined (population, yearly negotiation, some success metric?) and is it earmarked for specific items, or do you have the discretion to prioritize?


Q:

Did you have another job lined up, or are you just completely lacking impulse control?

A:

Peanut butter wins in a tight race. Peanut butter has a much better value : deliciousness ratio. Peanut butter is more versatile. While Hazelnut spreads are a treat and are extremely tasty, they arn't enough better than peanut butter to make me want to splurge at their price point. I also really dig a PBnJ with crunchy cheetos. Good question, it was a tough one.

Also, shout outs to apple butter.

Edit: You won the username lottery. Nothing like tapping UUBBBRR.


Q:

Great question. Generally, money either comes from local taxes or state funding. The state releases its budget in early spring and that gives districts a head's up on how much they will receive. The remaining balance in the projected budget for the next school year either needs to be made up via an increase in local taxes, or it needs to be reduced. I'm over generalizing, but that's the jist.

At the district level, each building has a budget for supplies, equipment, etc. I have to meet with the superintendent in January each year to walk through how I plan to spend money. He primarily pays attention to the bottom line - my annual budget is around $85,000. If I want a big ticket item (like musical instruments, for example), I can budget for that but it means I may have to go light on another area. Costs for personnel, health insurance, buildings and grounds, maintenance, etc, is handled at the district level.

There are some years when the state funding comes up short and we simply don't want to put up a high local tax increase to vote. This is when programs and staff start getting cut. A few years ago, NYS passed a bill called the Gap Elimination Adjustment, or GEA, that caused havoc and decimated schools. We're finally now starting to get back to where we were before the GEA.

In addition, school receive special aidable funding for certain things like textbooks and communication services (this is a federal thing called E-Rate).

A:

I have an interview coming up but nothing solid. I have a big chunk of savings lined up though so I can get by for a month or two.


Q:

What is your view on universal healthcare?

A:

Wow. $85k is literally nothing. Based on NY averages that's <$150/student for the entire year! And, it sounds like the GEA hands NY public schools the short straw by law in budget negotiations.

Keep up the good fight and thanks for sharing! I had no idea (at least NY) schools were in this dire of straits.


Q:

So, you decided to quit a job with no other offers and can get by for "a month or two". Do you not see how idiotic this is?

A:

If implemented effectively, I approve whole-heartedly. However, I am unsure, really, not-knowledgeable, on how a realistic universal healthcare program gets implemented within the existing healthcare system in the United States.

Show me a public option that is affordable and provides meaningful coverage to help the uninsured - and then we can both watch it never happen because legislature will fight about it indefinitely.


Q:

Mind you, that budget is primarily for materials and supplies, etc. But it's still pretty tight. My district consists of four buildings and just under 2000 kids. The total annual budget is around $3.2 million.

A:

I appreciate the concern, but I am confident everything will turn out alright. My partner is still pulling in an income and I have a good support network in my family.


Q:

How do you tell the difference between a lymph node in your neck and a possible tumour? You mention a "hard lump" - how do you tell if it is hard or normal?

A:

What are some things the superintendent or the district do that really help you? What are some things they need to stop or ease back?


Q:

Hello friend! I was a Retail Sales Consultant for AT&T for 3 years! A recruiter from Verizon contacted me on LinkedIn recently about a solutions specialist job. I left AT&T because of Wells Fargo type management and pressure to make unethical sales. I hear Verizon is similar so i turned it down. What was your experience like with Verizon?

I know this wasn’t what your AMA is about but I would like to know lol.

A:

My advice to you is to compare either side of your neck to the other. Everyone is different, but both sides should be roughly symmetrical. If there is lump or raised area on one side but not on the other I would take note. You shouldn't really be able to FEEL your lymph nodes normally, so if a lump persists for an extended time and seems firm to the touch I would consult your physician.


Q:

My district is pretty small. The entire administrative body consists of 8 people, superintendent included, so I have a really good relationship with him. He's a straight shooter, and I appreciate that. What you see is what you get. He is really into the idea of shared decision making, so he rarely ever issues a directive without gathering our input first.

If I had to complain about something, it would be the lack of equity that happens between buildings. In most districts, the high school is the golden child. Understandably, districts are known for their HS programs, graduation rates, etc, so it's naturally the building to get the most attention (and money).

A:

The pressure is definitely there, I was with Verizon for quite some time and while the pay and benefits are fantastic but the emotional toll was heavy. Did the 80 year old lady really need a $700 phone and a Bluetooth speaker? Probably not, but your leadership team will always tell you that it's their money not yours but that excuse just didn't fly with me. I'm not going to miss the days of going home feeling guilty. That being said I don't want it to sound too dramatic or anything. Most days I would be genuinely helping people with issues and the like. It was the sales aspect I hated but it is to be expected in any commission based retail job.


Q:

I am sorry if this is a stupid question, but I will ask, anyway.

Do you, personally belive (not what doctors say) that your illness was significantly triggered via the environment, or genetics? For example, my grandfather had a rare form of leukemia. He handled chemicals most of his life. And there was no cancer in his family, at all. What are your personal thoughts on how this illness progressed?

My prayers have been sent for you. I hope that's alright. Good thoughts, and blessings for the coming new year. ❤

A:

I once got In-school suspension in elementary school. There was this switch in the boys locker room that everyone tried to jump high enough to switch on. Little did we know it was a nono as it was a heater that was faulty. I told the truth and said "I tried to reach it, but I couldn't jump high enough." I'm not sure why I was punished me for merely attempting to do said act.

Do you ever get cases like this?


Q:

So was that truly a wise decision? Like, did you have a backup job ready?

A:

That is most certainly not a stupid question.

In my case, it is much more likely genetic than a product of my environment. One of my parents has had cancer, my cousin has had cancer, my grandmother died of cancer. I don't smoke. I havn't worked any jobs, for any meaningful length of time, that would have exposed me to any sort of toxic substance. But my family history does have multiple cancer diagnosis so a genetic predisposition would be more likely. Whether it was a faulty gene or some random biological glitch - I don't spend too much time worrying about it. Worrying doesn't do me any good =] It's a challenge to overcome sure, frustrating sure, but I am so terribly lucky, its hard to not feel relieved and grateful.

I appreciate your thoughts and prayers. I wish you a very happy 2018.


Q:

I have ever suspended a student in grades 3-5. If I need to give a consequence it's almost always either a lunch detention (where the students eats alone in the main office or my office) or a phone call/conference with the parents.

I wonder what surrounding circumstances in your situation caused the principal to act the way he/she did. Sometimes it's a teacher who is looking for blood; sometimes it's a response from a angry parent; sometimes the principal is just having a really bad day. I try to stay consistent with consequences - I have my own internal barometer of what level of behavior requires certain consequences. I also try to be progressive with consequences. If that was the only time you were in trouble, I definitely would not have suspended you!

One more thing on the topic of consequences: I always try to phrase the conversation as a matter of cause and effect. That way the student recognizes that the consequence is because of the behavior, not because I don't "like" him.

A:

It may not have been a "wise" decision. But I stand by my choice. I have a few backup plans so I'm confident I will be okay.


Q:

I'm old enough to remember when principals still spanked kids at school. How would you feel if that was still a thing today?

A:

how many people quit with you? Do you think your quitting made a difference or was it just to show that you are pissed.


Q:

Corporal punishment breeds resentment and doesn't address the root cause of the negative behavior. There is growing support for restorative practices (that's a fun Google search if you're bored) and it's something I'm starting to build into my routine when dealing with behavior problems. It requires a culture shift though. I have some teachers who want me to be the hammer - they don't understand the concept of using a negative consequence as a teaching tool. They just think I'm being "soft" on the kids.

A:

I was the only one in my whole district that quit to my knowledge. In the grand scheme of things it probably won't make a difference but I have to stand up to my beliefs.


Q:

What are your thoughts on 'zero tolerance policies'? Furthermore, why do schools do so much to avoid dealing with bullies

A:

What were your thoughts when you learned Trump’s staff selection included a Verizon Lawyer?


Q:

Zero tolerance policies were a knee-jerk reaction to growing systemic problems back in the 90s. In theory, they make sense; it sends a clear, unified message about what is acceptable and unacceptable in a school. Unfortunately, the world of students is filled with grey area that is not accounted for with zero tolerance. For example, last year, I had a 5th grade boy who brought in a lighter and a pack of cigarettes. A teacher spotted them and sent him down to me. The boy appeared genuinely confused and a quick phone call to home clarified what happened: the kid's dad had slipped on his son's jacket the night before so he could step out and have a quick smoke. The dad left his stuff in the jacket pocket. It really was a simple mistake, but if I were to follow zero tolerance, I should have suspended the kid regardless of the circumstance.

As far as bullying goes, it's definitely an issue in many schools and that's why it get so much attention. In NY, a law was passed in 2010 called Dignity for All Students Act (DASA), that legally requires schools to actively investigate allegations of bullying and document corrective actions taken. In 2012, DASA was expanded to include incidences of bullying that take place outside of the school day (cyberbullying, for example). This is a bit crazy because suddenly schools are responsible to address issues that take place at home, but alas, it's the world we live in.

Bullying is an issue, but it's also a buzzword. When I deal with allegations of bullying, I try to figure out who the word is being used by the student/parent. Sometimes kids are just assholes, but I wouldn't consider that bullying.

A:

We actually all got an email congratulating him on his appointment and also when he stepped down from his position. It was concerning to me when it first happened for obvious reasons. I still think he's being coached by Verizon employees. The way he's been acting trying to be "hip" is very similar to how the head of employee relations acts on internal videos distributed internally.


Q:

Sometimes kids are just assholes, but I wouldn't consider that bullying

So you consider students treating others like garbage and making their life miserable to the point where they don't want to go to school a non-issue?

A:

For those wondering, this is a low level position. Typically making ~$14/hr per google search, which is probably generous.


Q:

Didn't mean to trigger someone. Let me explain further...

What you describe is considered a material incident (that's the official language from DASA), and would therefore be considered bullying. Here's a typical example and non-example:

Let's say a kid is constantly commenting on another kid's weight. Over time (days, weeks, months - it doesn't matter), this name calling and taunting causes the victim to avoid eating lunch in the cafeteria. This would be a clear example of bullying. The behavior impacts the victim and changes his/her own behavior.

Here's another scenario: Kids are in Phys Ed. One kid calls the other a fat ass. The victim tells the aggressor to shut up, and then the game continues. The behavior is inappropriate, yes. But it's not bullying because it didn't have cause a material impact on the victim.

Hope this helps clear up my previous response.

A:

I made significantly more than that. Most people will build a career with that job. Hourly was alright but we also made commission.


Q:

for better or for worse, had any kids that stands out so much that you remember them?

A:

What would you say is some of the worst parts of working within a position where you have to deal with people's issues regarding products, plans, etc?


Q:

I've been able to stay in touch with a number of former students after they graduate (thanks, Facebook!). I've always gravitated to the kids who face an uphill battle. I root for the underdogs. For example, there is a boy who I had as a student when I was teaching 8th grade. Nice kid, but edgy. His father died of a drug overdose and his home life was kind of a mess. I didn't pity him, but I tried to empathize. I kept tabs on him when he moved on to high school and he ended up requesting me on Facebook. He joined the Navy last year and seems to be doing well!

As far as bad kids go, I occasionally hear of former students who have ended up in prison or do something stupid to complicate their lives. It don't get a vindictive or told-you-so feeling, but it's always a little sad to realize that we recognized the path they were on when they were younger and no one could do anything to change it.

A:

The sheer unwillingness most people have to solve their own problems. Most phones issues can be solved by turning off all apps in the background and doing a soft reset on the device. About 3/4 of the customers coming into a Verizon store can save themselves a drive and the hassle of having a sales rep try and sell them something if they just spent at least a fraction of their time and energy into learning how to do minor troubleshooting on the device the carry with them 24/7. I understand not being able to figure out plans and service issues but people with actual service issues made up a fraction of the customer base coming in to the store everyday.


Q:

I'm a currently in highschool right know and I know that you don't represent every principle ever but in general do you ever intentionally or unintentionally dish out biased punishments and do kids with larger misconduct records get larger punishment for doing the same thing then kids with less offenses?

A:

Nah that’s something they would like you to believe. The reality is that NN has been a fundamental part of ISP-related government policy since ISPs were a thing, but some ISPs were beginning to ignore that and use loopholes to throttle connections and be dickheads anyway. The 2015 policies only served to reinforce the laws and make the ISPs stop what they were doing, not introduce NN altogether


Q:

I kind of mentioned this in another response, but the answer is sorta yes and sorta no. As a practice, I try to be consistent with consequences. I phrase conversations as a cause/effect scenario... "if a student gets caught throwing food, then that student will need to eat at a different table," etc.

Consequences are progressive in nature, so yes, a student with a long history of behavior issues may get a steeper consequence based on the cumulative past offenses. It may not be equal, but I feel it's fair. Repeat offenders are rare though with me. I usually work out a behavior plan with the teacher or parents long before it turns into repeatedly slamming the kid with consequences.

A:

Ha ha, about a week and a half prior to me leaving we had a meeting where they showed us a video arguing just that.


Q:

What do you usually do when you don't have a kid in your office?

A:

That's a hard question to answer because every day is really different. Let me try to outline the best I can:

7:30ish - Get to work. First thing I do in the morning is check absentee list and make sure we have enough subs. If we are short, I need to figure out coverage internally using teaching assistants or other teachers.

8:05 - 8:35 - Teachers need to be at school by 8:00 but students don't arrive until 8:35. This half hour is when I hold all my committee meetings. There is almost always one every day because we have committees for everything.

8:35 - 8:55 - I wander the halls and say good morning to kids as they arrive. I also duck in with teachers at this time and follow on anything that may have happened the previous day.

8:55 - 9:05ish - Morning announcements. I do these from my office but have a schedule for two students to come down every day and help read the pledge and any announcements. After announcements I usually do another lap of the building and duck in to any classrooms I haven't already seen.

9:00 - 10:00 - This is kind of unstructured time where I usually stay in the office and get caught up on things. This may include returning phone calls, working on my monthly report for the BOE, conducting observations, writing up observation reports, meeting individually with teachers, etc.

11:00 - 1:00 - The cafeteria serves lunch during these two hours. Classes get 30 minutes for lunch and they are staggered so the cafeteria always has around 90ish kids in it. I try to be visible in the cafeteria every day. Once a month, I also pull kids (our version of students of the month) and host a special lunch with them in my office.

1:00 - 3:00 - More unstructured time to get stuff done.

3:00ish - I do another lap into classrooms at the end of the day before dismissal. Band and chorus also take place at the end of the day, so sometimes I drop by and either sing with the kids or play along (I can play a few instruments well enough to keep up with the 5th graders!). I don't get to do that often, but the kids really like it!

3:15ish - Dismissal. I alternate between standing out with the buses and standing at the front of the building to move along kids who walk home. I tend to go up from more during this time of the year when snowball fights can materialize out of nowhere.

3:30 - 4:30ish - Go back to the office and wrap up any loose ends. There are also district-level meetings during this time 4-5 times each month.

This is a pretty mundane accounting of my day since it doesn't account for craziness that can pop up at any given time. Also, an explanation about observations: In NY, every tenured teacher is required to have an announced and unannounced observation annually. The announced observation must also come with a pre-conference and post conference meeting. I have about 30 teachers in my building, so that means around 90 pre/observation/post meetings. Unannounced observations do not need a pre and post conference, but they must be conducted by an administrator that does not work in the building. This means I need to travel to the other three buildings to do observations for teachers who are not in my building. I think I have about 30 of these to do this year.